Receptionist - State Farm Agent Team Member Phenix City - AL - 36867

Receptionist - State Farm Agent Team Member

Full Time • Phenix City - AL - 36867
Responsive recruiter
Replies within 24 hours
Benefits:
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2000 and currently lead a team of four. Before becoming an agent, I spent five years working in State Farm Claims, where I gained valuable experience helping customers through difficult situations. I'm a University of Alabama graduate, grew up in South Alabama, and have always been passionate about serving my local community.

Giving back is an important part of who I am. I'm actively involved with the Rotary and several local civic clubs, and I enjoy building strong relationships throughout the community.

Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members while creating opportunities for long-term success.

Our culture is built on trust, accountability, and independence. I'm looking for someone who is self-motivated, dependable, and takes ownership of their work. If you're someone who thrives without being micromanaged and enjoys helping others, we'd love to meet you.

ROLE DESCRIPTION:
Bob English - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $35,000.00 - $50,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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